Commission reconciliation

Commission reconciliation software that catches every shortfall

AgencyGrid computes what each policy should have paid, compares it to what the carrier actually paid, and flags underpaid, missing, and charged-back lines with the exact dollar difference, so you can chase the carrier while the dispute window is still open.

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Carriers make mistakes. Comp levels get applied incorrectly, renewals get skipped, and chargebacks appear without explanation. Individually the amounts are small; across a full book they add up to real money that quietly never arrives.

Commission reconciliation is the discipline of catching those errors systematically. AgencyGrid builds it into its insurance commission tracking software: every statement is checked against expected pay the moment it loads, and anything that does not reconcile is surfaced immediately.

How commission reconciliation works

Reconciliation compares two numbers on every policy: expected pay and actual pay. Expected pay is the premium multiplied by the writing agent’s contracted comp-grid level. Actual pay is what the carrier reported on the statement.

AgencyGrid computes expected pay for each policy from your comp grid, then diffs it against the carrier’s number. When the two disagree, the policy is flagged with the shortfall in dollars. No manual spot-checking required.

✓ Underpaid: carrier paid less than the contracted comp level
✓ Missing: an in-force policy the statement never paid on
✓ Charged back: commission clawed back, with the reason surfaced

Why timing matters

Most carriers only accept commission disputes within a limited window. A shortfall found six months later is often uncollectable. Because AgencyGrid reconciles each statement the moment commission statement automation loads it, discrepancies surface in days, not quarters, while you can still act on them.

What you get

Every dollar accounted for

Expected-vs-actual on every policy

No sampling: the full book is checked against your comp grid automatically.

Underpaid, missing & charged back

Three failure modes flagged distinctly, each with the exact dollar impact.

Runs on every statement

Reconciliation happens the moment a carrier file loads, on schedule.

Exportable dispute lists

Hand your team or the carrier a clean list of exactly what to chase.

FAQ

Common questions

What is commission reconciliation?

Commission reconciliation is the process of verifying that a carrier paid what it owed on every policy. It compares expected pay (premium times the contracted comp level) against the amount actually paid, and flags any difference so it can be disputed.

How is expected pay calculated?

AgencyGrid multiplies each policy’s premium by the writing agent’s contracted comp-grid level for that product and carrier. That figure is the expected commission, which it then compares to the carrier’s reported amount.

Can it detect missing and charged-back policies?

Yes. Beyond underpayments, AgencyGrid flags in-force policies that a statement never paid on (missing) and commissions that were clawed back (charged back), so nothing falls through unnoticed.

Do I need to reconcile manually first?

No. Reconciliation runs automatically as each carrier statement loads. You review a ready-made list of discrepancies rather than building one by hand in a spreadsheet.

Keep exploring

Related guides

Part of Commission Tracking Software

Commission Tracking SoftwareThe complete guide to tracking insurance commissions and overrides across a downline.

Differential Override CommissionsHow upline override income is calculated and cascaded up the hierarchy.1099 vs LOA Agent PayoutsThe two agent pay models and how each one settles.Commission Statement AutomationTurn carrier commission files into a live, agent-attributed ledger.

From the blog

How to Reconcile Carrier Commission Statements and Catch UnderpaymentsCarriers make mistakes. A repeatable reconciliation process turns your commission statements from a filing chore into a way to recover money you’re owed.

Reconcile every statement automatically

See underpaid, missing, and charged-back policies the moment carrier files land.

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